Legal

Privacy Policy

Last updated: December 2025

This Privacy Policy describes how we collect, use, and share information about you when you use our website and services.

Information We Collect

Information You Provide

We collect information you provide directly to us, such as when you:

  • Create an account
  • Fill out a form
  • Make a purchase
  • Contact us for support
  • Subscribe to our newsletter

This information may include your name, email address, postal address, phone number, and payment information.

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

  • Log Information: We collect log information about your use of our services, including your browser type, access times, pages viewed, and your IP address.
  • Device Information: We collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

AI Features and Data Collection

Our platform includes AI-powered features that help you with various tasks. This section explains how we handle data related to these features.

AI Interaction Data

When you use our AI features, we may collect:

  • Conversation history: The messages you send to and receive from our AI assistant, stored securely to enable multi-session conversations
  • Usage patterns: How you interact with AI features (frequency, types of requests) to improve the service
  • Feedback data: If you opt-in, thumbs up/down ratings and comments you provide on AI responses

AI Improvement Consent

With your explicit consent, we may use your AI interaction feedback to:

  • Identify common issues with AI responses
  • Improve the quality and accuracy of AI outputs
  • Develop better prompts and training approaches
  • Enhance the overall AI experience for all users

This is opt-in only. You can enable or disable AI Improvement consent at any time in Settings > Privacy.

What We Don't Do

  • We never sell your AI interaction data to third parties
  • We don't use your conversations to train models without explicit consent
  • We don't share identifiable conversation content with external parties
  • AI feedback is anonymized before any aggregate analysis

Information Sharing

We may share information about you as follows:

  • With Service Providers: We share information with third-party vendors who provide services on our behalf.
  • For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws or legal processes.
  • With Your Consent: We may share information with your consent or at your direction.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to object to processing
  • The right to data portability

Privacy Controls

You have full control over your data collection preferences. In your account settings under Settings > Privacy, you can:

  • Usage Analytics: Enable or disable collection of usage patterns
  • AI Improvement: Choose whether your AI feedback helps improve the service
  • Data Sharing: Control whether anonymized data can be used for research

Changes to these settings take effect immediately. Disabling a consent option will prevent future data collection but does not automatically delete previously collected data. To request deletion of existing data, please contact us.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@example.com

Address: 123 Main Street, City, Country